Tech Help Questions for Members

The monthly newsletter is sent the 1st of the month and has the password for the password protected pages. Please read the current newsletter for the monthly password to access special free pages. Thank you.

If you cannot find your newsletter, please check your spam and promotions folders as it is sent immediately upon sign up. If it still isn’t there, try logging in and out of your email. Try refreshing the page, as well. Technology can be tricky. I assure you it is sent immediately. If the issues continue, please try clearing your history and restarting your browser. Some school districts block newsletter subscriptions so you may need to use a non-school email to access files. 

Can’t find your downloads?  Please check your computer’s downloads folder to find any resources you found on the site. If you downloaded a zipped folder and do not know how to extract files, please check this information about obtaining the files for your PC or Mac.

Zipped folders will not download on a mobile device. You need to be at a computer.

Emails will NOT be shared with any lists except the Wise Owl Factory newsletter which is sent once or twice a month.
I hope this works smoothly for you!  Thanks so much, Carolyn    contact form.

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