Thank you for contacting Carolyn at Wise Owl Factory.  Below you will find information on troubleshooting and how to work with me.

Trouble Shooting: Downloadable Files

Please check your downloads folder to find any resources you may have downloaded from The Wise Owl Factory.

Zipped folders will not download on a mobile device. You need to be at a computer.

If you downloaded a zipped folder and do not know how to extract files, please check this information about obtaining the files for your PC or Mac

Please note we do not send files by email.


Can’t find your newsletter? Please check your spam, junk, and promotions folders as it is sent immediately upon sign up, but it may take up to about twenty minutes for my owl to find its way to your nest.

If you haven’t yet signed up for The Wise Owl newsletter, you can do that here.

Need Help?

If you still require assistance, please join as a free eMember where you will find a tech help tab on your own dashboard. Select the free radio button to make the priced options disappear on the eMember sign-up pageFree and paid eMembers may contact me through the helpdesk.

The contact form is at the bottom of this page. Thank you for understanding.

Work With The Wise Owl Factory

The Wise Owl Factory does not accept book or product reviews.  If you would like me to feature your product, I will consider that as part of a sponsored post or a paid review. I do work with authors I select myself, but do not answer random requests for book reviews.

All sponsored posts will be fully disclosed according to FTC regulations.

All sponsored links are no-follow, in line with Google procedures.

The Wise Owl Factory does not add links to posts unless we have personally used the product or service and can honestly recommend it. Really, there are very few.

I do have Google Adsense Ads currently.

The Wise Owl Factory does not accept unsolicited articles, guest posts, or infographics.

You can access my media kit here.  Please contact me directly for information on rates and other specifics.

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